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Legal Information

Welcome to the legal page of Nandiaplace, your trusted wedding platform. Here you will find important information regarding our privacy practices, terms of service, cookie usage, and legal notices.

Last updated: December 30th, 2025

1. Privacy Policy

1. Introduction

Nandiaplace is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

Nandiaplace acts as the data controller for personal information collected through our platform. For questions about data protection, contact our Data Protection Officer at: [email protected]

3. Information We Collect

We collect the following types of information:

Account Information: name, email address, phone number, postal address, payment information

Profile Information: profile photos, wedding preferences, event details, event dates, guest count

Usage Data: IP address, browser type and version, pages visited, time spent on pages, referring URLs, device information

Communication Data: messages sent through the platform, inquiries to vendors, customer support interactions

Transaction Data: booking details, payment history, vendor interactions, service reviews

Cookies and Tracking Technologies: see our Cookie Policy for detailed information

4. How We Use Your Information

We use your personal information to:

- Provide, maintain, and improve our services

- Process bookings and facilitate transactions

- Communicate with you about your account, bookings, and services

- Send marketing communications (with your consent)

- Personalize your experience on the platform

- Prevent fraud and ensure platform security

- Comply with legal obligations and enforce our terms

- Analyze platform usage and performance

- Respond to customer support requests

5. Legal Basis for Processing (GDPR)

We process your personal data based on:

- Contract Performance: processing necessary to provide our services and fulfill our contractual obligations

- Legitimate Interests: improving our services, fraud prevention, security, and business operations

- Consent: marketing communications, optional features, and non-essential cookies

- Legal Obligation: compliance with applicable laws and regulations

6. Data Sharing and Disclosure

We may share your information with:

- Vendors: when you make inquiries or bookings, relevant information is shared with vendors

- Service Providers: payment processors, hosting providers, analytics services, email services, and other third-party service providers who assist in operating our platform

- Legal Requirements: when required by law, court order, or to protect our rights and safety

- Business Transfers: in connection with a merger, acquisition, or sale of assets

- With Your Consent: when you explicitly authorize us to share your information

We never sell your personal information to third parties for their marketing purposes.

7. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is retained while your account is active and for a reasonable period after account closure. Specific retention periods vary based on data type and legal requirements.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

- Right to Access: obtain confirmation of data processing and access to your personal data

- Right to Rectification: correct inaccurate or incomplete personal data

- Right to Erasure: request deletion of your personal data ("right to be forgotten")

- Right to Restrict Processing: limit how we use your data

- Right to Data Portability: receive your data in a structured, machine-readable format

- Right to Object: object to processing based on legitimate interests

- Right to Withdraw Consent: withdraw consent for processing at any time

- Right to Lodge a Complaint: file a complaint with your local supervisory authority

To exercise these rights, contact us at: [email protected]

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

- Encryption of data in transit and at rest

- Secure servers and infrastructure

- Access controls and authentication

- Regular security assessments and audits

- Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Union. When we transfer data internationally, we ensure adequate protection through:

- Standard Contractual Clauses approved by the European Commission

- Adequacy decisions by the European Commission

- Other appropriate safeguards as required by GDPR

11. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete that information promptly.

12. Third-Party Links and Services

Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

13. Marketing Communications

With your consent, we may send you marketing emails about our services, special offers, and updates. You may opt out of marketing communications at any time by:

- Using the unsubscribe link in our emails

- Contacting us at [email protected]

- Adjusting your account preferences

We will continue to send transactional and service-related communications regardless of marketing preferences.

14. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes via email or prominent notice on our platform. Your continued use of our services after changes constitutes acceptance of the updated policy.

16. Contact Us

For questions about this Privacy Policy or to exercise your data protection rights, please contact:

- Email: [email protected]

- Data Protection Officer: [email protected]

Last Updated: December 30, 2025

2. Terms of Service

1. Acceptance of Terms

By accessing and using Nandiaplace, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

2. Description of Service

Nandiaplace is an online marketplace connecting couples planning weddings with venues, vendors, and service providers. We facilitate connections and provide a platform for bookings, but we are not party to the contracts between users and vendors.

3. User Accounts and Registration

Users must provide accurate, current, and complete information during registration. You are responsible for maintaining the security of your account credentials. You must be at least 18 years old to use our services. You are responsible for all activities that occur under your account. Each account is for use by one person or entity only.

4. User Responsibilities

Users agree to: use the platform in compliance with all applicable laws and regulations; not impersonate any person or entity; not interfere with or disrupt the platform's operations; respect all intellectual property rights; not engage in fraudulent activities, harassment, or abusive behavior; provide honest and accurate information in all communications.

5. Vendor Obligations

Vendors must: provide accurate descriptions of services and pricing; honor all bookings made through the platform; maintain all necessary licenses, permits, and insurance; respond promptly to user inquiries and booking requests; comply with all applicable laws, regulations, and industry standards; deliver services as described and agreed upon.

6. Bookings and Transactions

All bookings are subject to vendor availability and confirmation. Payment terms and conditions are established between users and vendors. Nandiaplace may facilitate payment processing but is not responsible for transaction disputes. Cancellation and refund policies are set by individual vendors and should be reviewed before booking. Users and vendors are responsible for fulfilling their contractual obligations to each other.

7. Platform Fees and Payments

Nandiaplace may charge service fees, commissions, or subscription fees for use of the platform. All applicable fees will be clearly disclosed before any transaction. Payment processing is handled securely through third-party payment providers. Users are responsible for all applicable taxes.

8. Content and Intellectual Property

All content on the platform, including but not limited to logos, text, graphics, images, videos, and software, is owned by Nandiaplace or our licensors and is protected by intellectual property laws. Users grant Nandiaplace a non-exclusive, worldwide, royalty-free license to use, display, and distribute content they post on the platform. Users must not post copyrighted material without proper authorization.

9. User-Generated Content

Users are solely responsible for content they post on the platform. Content must not be illegal, offensive, defamatory, misleading, or infringe on the rights of others. Nandiaplace reserves the right to remove any content that violates these terms or is otherwise objectionable. We do not endorse user-generated content and are not responsible for its accuracy.

10. Reviews and Ratings

Reviews must be honest, accurate, and based on genuine experiences. Fake reviews, review manipulation, incentivized reviews, or reviews posted by competitors are strictly prohibited. Nandiaplace reserves the right to remove reviews that violate our guidelines or appear fraudulent.

11. Privacy and Data Protection

User data is collected, used, and protected according to our Privacy Policy. We comply with GDPR and all applicable data protection laws. By using our platform, users consent to data processing as described in our Privacy Policy.

12. Disclaimers and Limitation of Liability

The platform is provided "as is" and "as available" without warranties of any kind, either express or implied. Nandiaplace is not liable for the quality, safety, or legality of vendor services. We are not responsible for disputes between users and vendors. Our liability is limited to the maximum extent permitted by applicable law. We are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform.

13. Indemnification

Users agree to indemnify, defend, and hold harmless Nandiaplace, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from: your use of the platform; your violation of these terms; your infringement of any third-party rights.

14. Dispute Resolution

Any disputes arising from these terms or use of the platform should first be resolved through good faith negotiation. If unresolved, disputes will be subject to binding arbitration or mediation as applicable under French law. These terms are governed by the laws of France.

15. Termination

Nandiaplace may suspend or terminate user accounts for violations of these terms, fraudulent activity, or at our sole discretion with or without notice. Users may close their accounts at any time. Certain obligations and liabilities survive termination.

16. Modifications to Terms

We reserve the right to modify these terms at any time. Users will be notified of material changes via email or platform notification. Continued use of the platform after changes constitutes acceptance of the modified terms.

17. General Provisions

These terms constitute the entire agreement between users and Nandiaplace. If any provision is found invalid or unenforceable, the remaining provisions remain in effect. Failure to enforce any right or provision does not constitute a waiver. There are no third-party beneficiaries to these terms.

18. Contact Information

For questions about these Terms of Service, please contact us at: [email protected]

Last Updated: December 30, 2025